Between iPhone and Android
Please use the backup code for this. Follow the instructions to retrieve the backup code and use it to restore your data on the new device:
Backup codeFrom Android to Android
Please note:
- Use the same Google account as on the old device.
- Do not uninstall heylogin on the old device until the transfer to the new device has been successful.
- Due to an error on Samsung devices, the transfer of heylogin between Samsung devices may fail.
- When opening heylogin on your new phone, you are asked to transfer heylogin to this new phone. This method uses the encrypted backup of heylogin from your Google account. Hit TRANSFER ACCOUNT.
- Your heylogin account has been transferred to your new phone. All your logins are available again. You now need to reconnect your devices.
- heylogin is now connected to your new phone and disconnected from your old phone. Opening heylogin on your old phone, will show you this screen:
From iPhone to iPhone
If you have previously activated the backup function of your Apple account, heylogin uses this as an encrypted backup mechanism.
You need to log in to a new smartphone with your old Apple account to restore heylogin.